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Use this form to cancel a paid subscription with The Pending GmbH. No login required. You will receive a confirmation of the date and time we received your cancellation.
Use this form to cancel a paid subscription with The Pending GmbH. No login required. You will receive a confirmation of the date and time we received your cancellation.
We use cookies
We use cookies to understand how you use our site and to improve your experience. You can choose which categories of cookies to allow.
Necessary
Required for the site to work (session, security). Cannot be disabled.
Analytics
Helps us understand how the platform is used (PostHog, EU-hosted product analytics). Off by default.
Last updated: August 2026
Cookies are small text files stored on your device when you visit a website. We always use cookies that are strictly necessary to make the site work — for example to keep you logged in. In addition, with your consent, we use optional analytics cookies to understand how the platform is used. These are off by default and are only set after you actively opt in. We do not use any advertising cookies and we do not track you across other websites.
These are required for the site to function and cannot be disabled.
pending_sessionid
1 week
Keeps you logged in between page loads.
csrftoken
1 year
Protects forms against cross-site request forgery attacks.
tp_cookie_consent
1 year
Remembers your cookie choices so we don't ask again on every visit.
django_language
1 year
Stores your language preference.
With your consent, we use PostHog — a product-analytics service hosted in the European Union (Frankfurt, Germany) — to understand which features are used and where the platform can be improved. PostHog assigns you a pseudonymous identifier; we never share your name or e-mail address with it, and it does not track you across other websites. These cookies are only set after you opt in via the cookie banner.
With the same consent, we may also record how the interface is used (session replay): a technical reconstruction of screen interactions that helps us find usability problems. Everything you type is masked and never recorded, payment forms are handled by our payment provider and are not part of recordings, recordings are viewed only by our team, are never exported, and are automatically deleted after a short retention period. Withdrawing your consent stops recording immediately.
ph_…_posthog
1 year
Stores a pseudonymous visitor ID and session information for usage statistics. Set only after you opt in.
Local storage
Until deleted
PostHog may store equivalent analytics information in your browser's local storage. It is cleared when you withdraw consent.
Independently of the above, we count page views on our own servers without any cookies or tracking: only the page, the referring website, the country, and the device type are recorded. Your IP address is never stored, and no profile of you is created — these statistics are fully anonymous, so no consent is required.
The same applies to our partner advertising measurement and to campaign links: when you arrive via a partner ad or a campaign link, we record the arrival on our own servers only. No cookie is set for this, nothing is stored in your browser, and no third party receives any data about you.
All fonts, scripts, and stylesheets of the platform are hosted on our own servers — your browser does not contact any content-delivery networks or font providers to load our pages. Your browser only connects to a third party in these specific situations:
Analytics cookies are off by default — we only set them after you choose "Accept All" or enable analytics under "Manage Preferences" in the cookie banner. You can change your mind at any time: withdrawing consent stops analytics immediately and clears the analytics data stored in your browser. Withdrawing is as easy as consenting — just use the button below. You can also view and delete cookies through your browser settings; note that deleting the session cookie will log you out.
For questions about our use of cookies, contact us at service@thepending.app.